Essential Somatics® Policies
Please contact firstname.lastname@example.org before returning your DVD. You have 30 calendar days to return an item from the date you received it. Your item must be unused and in the original packaging. Items must be returned with the receipt or proof of purchase.
You will be notified when your returned item has been received. If your return is approved, we will initiate a refund to your credit card. Refunds will be issued within 3-5 business days. Shipping fees for unwanted items are nonrefundable. Essential Somatics® is not responsible for any fluctuations in exchange rate that would affect the amount refunded.
Digital downloads are nonrefundable because of the ease with which digital files can be copied and distributed. Once you download your MP3 or MP4 media files, the transaction is final.
Customers are responsible for shipping costs when returning an unwanted item. Shipping costs from original purchase are nonrefundable.
If you have any questions about how to return your item, please contact email@example.com.
If you wish to cancel your registration in an Essential Somatics® workshop or training, you may request a full refund minus a 5% cancellation fee if canceling more than 4 weeks prior to training start date. No refund will be available if canceling less than 4 weeks prior to training start date.
All information collected through the Essential Somatics® online store is used for the sole purpose of delivering goods and services to our customers. Customer emails are used for the sole purpose of communication about a placed order.
Only those who have voluntarily signed up for the Essential Somatics® monthly newsletter will receive news of upcoming events, product specials or new products. We do not sell or rent customer information to third parties.